1. Information We Collect

Depending on the nature and functionality of a specific application, we may collect the following categories of information:

Personal Information

We may collect information voluntarily provided by users, including but not limited to:

• Full name
• Email address
• Phone number
• Profile details
• Login credentials (where applicable)

Device & Technical Information

We may automatically collect certain technical information, including:

• Device type and model
• Operating system and version
• Device identifiers
• IP address
• Mobile network information
• Application version

Location Information

Certain applications may collect precise or approximate location data to enable location-based services and functionality.

Media & File Access

Applications may request permission to access:

• Camera
• Photo gallery
• Microphone
• Files and device storage

Such permissions are used strictly for application functionality and only with user consent.

Usage & Analytics Data

We may collect information regarding how users interact with our applications, including:

• App usage statistics
• Crash reports
• Performance diagnostics
• Error logs

2. How We Use Information

Information collected through our applications may be used for the following purposes:

• To provide and maintain application services
• To improve functionality, stability, and performance
• To personalize user experience
• To provide technical support and customer service
• To monitor and analyze usage trends
• To detect, prevent, and resolve technical or security issues
• To comply with legal obligations

3. Permissions

Our applications may request access to certain device permissions necessary for proper functionality, including but not limited to:

• Camera access
• Microphone access
• Storage and media access
• Location access
• Push notifications

Users may manage or revoke permissions at any time through their device settings.

4. Third-Party Services

Our applications may integrate with third-party services and SDKs, including:

• Google Firebase
• Google Maps Platform
• Analytics providers
• Payment gateway providers

These third-party services may independently collect and process information in accordance with their respective privacy policies. XongoLab Technologies LLP does not control and is not responsible for the privacy practices of third-party services.

5. Data Security

We implement commercially reasonable technical and organizational security measures designed to protect user information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain collected information only for as long as necessary to:

• Fulfill the purposes described in this Privacy Policy
• Comply with legal obligations
• Resolve disputes
• Enforce agreements and policies

7. Children’s Privacy

Our applications are not directed toward children under the age of 13 unless explicitly stated otherwise. We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.

8. User Rights

Depending on applicable laws and regulations, users may have the right to:

• Access personal information
• Request correction of inaccurate information
• Request deletion of personal data
• Withdraw consent where applicable
• Object to certain processing activities

Requests may be submitted using the contact information provided below.

9. Changes to This Privacy Policy

XongoLab Technologies LLP reserves the right to update or modify this Privacy Policy at any time. Any changes will become effective immediately upon posting the updated version with a revised effective date. Users are encouraged to review this Privacy Policy periodically.

10. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy, please contact:

Xongolab Technologies LLP

Email: support@xongolab.com

Website: https://www.xongolab.com

© 2026 Xongolab Technologies LLP. All rights reserved.